Fundraising Administrator - Jigsaw

JOB TITLE:                      Fundraising Administrator

LOCATION:                     Jigsaw National Office, Dublin City Centre.

REPORTING TO:            Fundraising Manager

CONTRACT TYPE:          Permanent

POSITION SUMMARY:

The Fundraising Administrator will hold responsibility for the day-to-day administrative support of the Fundraising function.

You will be central to the delivery and execution of Jigsaw’s Fundraising strategy. With the close support of your colleagues and our internal teams, you will support the development and execution of stand-out corporate fundraising, community fundraising, individual giving and trust and grant income strategies.

As a proactive self-starter, you will be keen to learn and will be open to a range to diverse tasks and responsibilities across areas such as internal and digital communications, financial reporting, donor relations, data management, social media management, events support, merchandise and stock management and much more. A good communicator with an eye for detail, you will work closely with a range of internal audiences all geared towards supporting our vision for Jigsaw to bring about an Ireland where every young person’s mental health is valued and supported.

This is an excellent opportunity for a creative and outgoing candidate to get involved across a range of areas to really help promote our mission, develop our fundraising, and position Jigsaw at the heart of the debate on Ireland’s youth mental health.

Who we are

Jigsaw is Ireland’s leading youth mental charity and is committed to advancing young people’s mental health and to developing supportive communities by providing a range of primary care services and supports across the Republic of Ireland.

With the support of the HSE (Mental Health), the Sláintecare Integration Fund and a range of public, private and community and individual funders, we deliver a suite of free primary care mental health services and supports for young people and adults including:

• delivering free, one-to-one, primary care therapeutic sessions with young people (aged 12-25)
• offering community-based programmes aimed at better informing, supporting, educating and empowering young people and those around them, in places where they live, learn, work and play
• undertaking pioneering research and robust evaluation leading to transformative evidence      
• providing a wide range of e-mental health supports through jigsaw.ie
• rolling out a comprehensive secondary schools programme (One Good School™) aimed at supporting the mental health and wellbeing of young people by developing a shared responsibility for mental health across the whole school community.

Jigsaw offer a listening ear, and give expert mental health advice and support to young people. They provide families, teachers, and those who support young people ways to cope and the skills to be there for young people.

For more information on Jigsaw, and the services and supports we provide, visit www.jigsaw.ie

RESPONSIBILITIES

• You will help support the day-to-day management and administration of our fundraising program.
• You will support a range of activities across the whole fundraising mix, including the supporter journey, driving donations and improved engagement in line with our growing ambitions.
• You will help create and distribute content to our various internal and external audiences including Jigsaw services, our donor database and the general public.
• You will add and manage contacts to our donor database (Salesforce) from various sources (website sign ups, campaigns, events, fundraising platforms etc.)
• You will support all fundraising events through attendee updates etc. and work with the team on delivering excellent supporter experiences via email, phone and letter.
• You will manage all fundraising materials and ensure robust systems are in place to manage fundraisings stock from ordering from suppliers to distribution to supporters.  
• You will manage our Donor Thank you processes from receipt of donation to formal receipting and recognition.
• You will liaise with colleagues across the organisation and provide fundraising support to all departments; helping, where appropriate to build the capacity of others and to support the national organizational strategy.
• You will manage our fundraising departmental email mailbox fundraising@jigsaw.ie) and assign inward communications as appropriate.
• You will work closely with your fundraising colleagues across a range of areas including merchandise and stock management, internal communications, event and media support and more.
• Experience of working with and managing a CRM system

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

Essential Criteria:

• A recognised office administration training course to a minimum standard of FETAC level 5 and a minimum of two years post qualification office experience.
• Strong organisational and administration skills
• A good understanding of financial reporting and strong Microsoft Excel skills.
• Passion for supporting young people and achieving change in Irish society
• Strong communication skills (both written and verbal)
• Strong IT Skills including Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to manage multiple projects simultaneously and possess the skills to effectively work within cross functional teams in a collaborative environment

Desirable Criteria:

• Experience with Salesforce is a distinct advantage.
• Experience of social media management
• Full, clean driving license.

This role also requires the ability to travel for work and the willingness to work occasional evenings and weekends, as required.

You can apply here https://apply.workable.com/jigsaw/j/90C688997C/

Closing date for Applications 6th October