To be responsible for the development of the regional Childline unit in their area.
To provide a service that responds to children that is non-judgmental and non – problem centered in focus.
To ensure that volunteers and staff are recruited and trained to meet the demands placed on the service and in line with service contracts.
To be responsible for the supervision and management of volunteers and staff within their area, ensuring that the service is of high quality and is child-centered in its practice with children.
To ensure that on going training is implemented at least 4 times a year with volunteers and that the professional development of volunteers is facilitated by the agency.
To model “best practice” for volunteers within the service and ensure the regions quality standard.
To be accountable for the units that have been developed ensuring that service contracts are achieved.
To act at all times within ISPCC policy and practice guidelines and to take immediate appropriate action if a child is at risk.
To complete outreaches in schools, youth clubs etc. developing awareness of the Childline service.
To ensure that accurate and efficient records are maintained to include staff and volunteer rosters.
To engage in any other duties requested by the Society. This includes involvement in the Society’s campaigning and lobbying, training and research, public education and fundraising initiatives
To attend national Childline meetings and Regional team meetings
Complete on call and support line duties and work in line with ISPCC Safeguarding policy and procedures.
Participate actively in fundraising events run by the society and in particular the volunteer fundraising events
To actively participate in all Society campaigns
Candidates should possess a Honours Bachelor’s degree (Level 8) qualification in one of the following fields: -
Psychology, Child Psychology, Psychotherapy, Counselling or related Social Science fields.
Post –graduate qualification in one of the above listed fields
Good IT skills & knowledge of Web Counselling
Candidates should have a minimum of two years experience of working with children
Experience of management and supervision of staff and/or volunteers
Experience of recruitment
Experience of working with volunteers
Adult training and/or facilitation
Experience of on –line communication with children & young people
Candidates must be able to demonstrate a Theoretical and practical knowledge of: child development, developmental psychology and related assessment and intervention processes.
Knowledge of web based service provision
Candidates should be able to demonstrate a working knowledge of children’s legislation with regard to child protection and children’s rights.
Ability and Attributes
Candidates should possess excellent communication skills.
Candidates should possess excellent presentation skills.
Candidates must be child-centred with an ability to remain focused on the needs of the children.
Candidates must exhibit a strong commitment to children’s rights.
Candidates must be effective at time management with the ability to oversee a number of projects at any given time.
Candidates must be self-motivated and have the ability to work on own initiative as well as work as part of a team.
Candidates must be flexible and have the ability to change to be available or willing to work unsociable hours as occasionally required.
Candidates should have a sound knowledge and understanding of research and methods of evaluation and have the ability to apply these to their work place setting.
Candidates must possess a full, clean driver’s license and be willing to drive as part of the role.
Closing Date for Applications
Noon on 13th September 2019
To apply please send completed application form to HRSupport@ispcc.ie.