Meals4Health – www.meals4health.ie is a social enterprise of COPE Galway, which produces and delivers fresh ready meals designed to meet the specific nutritional requirements of older people and those living with chronic illness.
Meals4Health & Cope Galway are currently seeking applications for the following position:
Meals4Health Customer Service Representative
Meals4Health is expanding its operations and is seeking a customer service representative to join our vibrant and growing team. This is a varied and interesting role and is an excellent opportunity to join our dynamic team at an early stage of development. Ideally the candidate will have at least two years’ experience in the area of customer service and be happy working as part of a small, hardworking team.
Minimum of 2 years’ experience working in business development/account management/customer service (experience within the social enterprise or non-profit sector is an advantage)
Excellent interpersonal skills, articulate in communicating information by phone, chat and email
Passionate about customers and customer experience, a good listener with a kind attitude and patience.
Take ownership of and resolve customers’ queries
Good working knowledge of Excel & Word and an Understanding of basic accounting procedures would be of benefit
Driven and motivated to reach and exceed targets
Customer Service qualification and/ or experience working with Older People would be an advantage
A Full clean driving license is essential
1 year contract initially, 25 hours per week over 5 days.
Salary range: €20,000 - €25,000 FTE, depending on previous experience.
A detailed job description is available by emailing: firstname.lastname@example.org
To apply for this position, please email your CV and a brief cover letter stating how you meet the person specifications to email@example.com by 10am, Monday 24th June.
Satisfactory Garda clearance is required for this role
Closing Date for Applications
10am, Monday 24th June