Galway Simon Community Cold Weather Response
Specific Purpose Contract, 34hrs per week working on a roster basis and will include live nights
To provide practical supports to the clients of the Cold Weather Response
Main duties & Responsibilities:
The primary responsibility of a Night Worker is to meet the needs of clients on a nightly basis, respond to crisis, and engage clients in service activities and support plans.
Assist clients to follow through on actions identified with their key worker in line with their support plan and a harm reduction ethos.
Approach clients at all times with dignity and respect and ensure they are provided with choices around the services they receive
Adhere to the protocol prescribed by Abbey House at all times.
Supervise the behaviour of the clients at all time;
When required, engage in advocacy and referral to community services
Liaise with the appropriate staff in accessing move-on accommodation for clients
Assist with the planning of recreational and/or group activities.
Communicate with the wider staff team of Galway Simon Community where relevant
Maintain up to date case notes and complete relevant reports as required and input into the systems used by Galway Simon Community
Ensure that clients are fully informed about all entitlements
Assist the Service to collect, record and account for accommodation charges and control arrears.
To instruct clients in the safe, efficient and cost effective use of electrical and other equipment.
Ensure that essential domestic duties e.g. cooking, cleaning, laundry, maintenance are carried out.
Maintain good relationships with neighbours and relevant community groups.
Health and Safety
Adhere to Galway Simon Community health, safety and security policies and procedures
Ensure the environment is maintained to a high standard at all times
Report maintenance repairs and call out emergency contractors when required
Assign routine tasks and domestic duties to clients when and where appropriate
Ensure regular health & safety checks are completed and documented
Act as appointed First Aid person as required.
Carry out all duties with reasonable care.
To be vigilant in relation to health and safety and welfare risks in the workplace and bring concerns to the attention of the line manager or health and safety representative.
Ensure the Health, Safety and Welfare of clients is prioritised at all times within services.
Participate in routine maintenance, cleaning, and health and safety inspections, in line with operational procedures and standards.
Manage disputes and encourage co-operation.
Work in an organised and efficient manner in order to effectively meet the needs of clients
Be part of a Team that has a clear commitment to the delivery of a high quality service, and accords with recognised best practice
Act in a professional manner in all circumstances when engaging with clients as well as other support agencies.
Work in a culturally appropriate way with people from a range of ethnic and cultural backgrounds
Demonstrate a commitment to regular updating of changes in practices and external systems that may have implications for clients
Have a willingness to adopt and adjust as needed to maintain effective working relationships with clients that are focused on ensuring their support needs are most effectively met.
Maintain confidentiality on all matters relating to staff, volunteers, clients and general Simon Community Business.
Be aware of and adhere to all Simon Community Policies and Procedures currently in operation
Attend staff and other meetings as appropriate
Provide up to date information and support to other Services within Galway Simon Community as necessary.
Undertake any other duties as designated by the Manager/Team
Systematically log and record all interventions with and on behalf of clients, utilising the Tools identified by GSC such as PASS, & Xyea etc.
Maintain clients’ details and documentation with adherence to data protection and best practice guidelines
Actively participate in staff meetings
Provide written reports where necessary
Be aware of and adhere to all relevant financial procedures and regulations of the organisation and to report any discrepancies to your manager immediately.
Complete assigned daily/weekly admin tasks
Attend and participate in training courses as required.
Identify areas of future training need
Candidates must have a relevant qualification to a minimum of FETAC level 5 e.g. Care Assistant/Care of the elderly etc.
1 year experience working in a similar role within a social care setting
Experience of record keeping and report writing
Subscribe fully to Galway Simon Community values and mission
Candidates with one or more of the following will have a distinct advantage
Health and safety training
Previous experience of Lone Working
Experience of working with vulnerable and disadvantaged groups
Full clean driving licence