Requirements Specific to this Post

• Actively work to ensure the shop and therefore Barnardos is embedded in the community
• Promote the shop in the community by seeking out and availing of any local marketing and publicity that may become available
• Be actively involved in any local festivals/events that can promote the shop and build on the goodwill and positive relationships within the community.
• Network with groups locally to build awareness of the shop and as part of the community
• Organise events within the shop based on customer suggestions and usual shop events i.e. Book Club, Glam Events, New Season Customer Evenings. Some late night work is involved in this
• To be reasonably flexible in relation to temporary branch transfer in the event required by management from time to time
• Flexibility with days/hours is required

Requirements of all Barnardos staff

·                Commitment to the purpose of Barnardos and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.

·                To participate in regular supervision with your line manager.

·                To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice with your area of work and within Barnardos as a whole.

·                To report any area of concern to your line manager in a timely manner.

·                To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.

·                Have a flexible approach to the work in response to organisational change, development and review of best practice.

·                Participate in and engage with a performance management programme.

·                Identify training needs with your line manager and participate in training opportunities appropriate to the role

·                To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or local Health & Safety Officer.

·                To be vigilant to any concerns regarding the protection and welfare of children and to bring them to the attention of the Barnardos Designated Person in a timely manner, in keeping with the Barnardos Child Protection policies.

·                To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.

·                To undertake other duties as may be requested by the line manager from time to time.

·                To undertake your work in a manner that is friendly, flexible and informal.

Note: this Job Description will be reviewed and updated in line with the needs of the work.

Personal attributes

·                Commitment to the contribution of the shop to Barnardos' work with children and families

·                Excellent interpersonal skills and sales techniques

·                Commitment and ability to achieve targets

·                Ability to manage, motivate and organise staff

·                Ability to deal appropriately and sensitively with queries about Barnardos' services

·                Strong financial ability

·                Ability to deal with customers and manage volunteers

·                Strong negotiating skills

Experience

2 years retail experience, at least one of which has been in a supervisory, management role.

Qualifications

Relevant training in retail management/finance would be a distinct advantage.

The post-holder is initially assigned to work in the Dalkey Shop but may be required in the future to work in other locations in the Dublin area in line with organisational needs.