|15 Nov 2023|
|Philanthropy & Fundraising|
Our shared humanity is what binds us. Our ambition to better the human experience is what drives us.
United we have the power to drive greater social impact for a brighter future.
Jane Trenaman is a passionate advocate for the social impact sector and the power we have in shaping the human experience. She brings a uniquely varied experience across a range of sectors, and the aptitude to apply as appropriate & relevant.
Jane has over 12 years’ experience in the social impact sector, preceded by a decade in consumer insights in the automotive, design and telecoms sectors. She has been a strategic advisor for Salesforce.org and held roles from senior leadership to trustee with several Irish nonprofits including Trócaire, Oxfam Ireland, ISPCC, Samaritans, Christian Aid Ireland and the National Opera House. She is also an experienced mentor on the For Purpose graduate programme..
The Human Experience is a boutique consultancy that exists to maximise social impact by improving the experiences of players in the sector. Our unique cocktail takes the best from thought leadership, strategy, creativity, human- centred design and customer experience.
This is passionately applied across a range of services for purpose driven organisations, tailored for different levels of maturity and scale:
The HX Framework
All sector players are empowered to enhance impact through optimisation of their experiences.
At its heart, ‘customer’ experience is about optimising not just processes, but the emotional experience that supporters have with your organisation at every touchpoint....
...what if we managed to nail this, not just for supporters, but for our employees and our service users?
Get in touch to find out more about how I can support you.