Step 5

Have you uploaded the relevant documents on your website?


Step 5: 
Uploading Documents


Upload the relevant documents on your website such that they are easily visible and accessible to members of the public. At a minimum you must have the following easily available on your website:


  1. A (short) public statement indicating that your organisation has formally committed to complying with the Fundraising Principles.
    Download template
  2. A Donor’s Charter or statement setting out your organisations promise to your donors (see template).
    Download template
  3. A Feedback and Complaints Procedure (see template) – feedback and complaints should be directed to a named individual in the organisation and the email should be personal to that individual NOT to info@... or admin@....
    Download template
  4. Add a link to the Fundraising Principles section of the Cii website