National Community Fundraising Manager - Asthma Society of Ireland

National Community Fundraising Manager - Asthma Society of Ireland

Title: National Community Fundraising Manager

Reports to: Chief Executive

Location: Asthma Society of Ireland, Amiens Street, Dublin 1

Hours: Full-time (37 hours / week)

Contract: Permanent 

Salary: Competitive & dependent on experience

Annual leave: 25 days per annum

The Asthma Society of Ireland is currently recruiting a National Community Fundraising Manager. This is a great opportunity for the right candidate to join a high-profile health charity at an exciting time in its development and grow its community fundraising income from a relatively low base. It is the perfect role for an ambitious self-starter who wants to prove themselves in a management position with a national remit. You will report directly to the Society’s Chief Executive.

Responsibilities will include:

  • Managing and growing the Society’s current fundraising activities;
  • Developing new initiatives;
  • Recruiting and engaging volunteers; and
  • Attracting and caring for donors.

The successful candidate will be expected to work to targets and budgets, ensuring all activities are consistent with the values of the Society.

The ideal person for the role will have:

  • At least three years’ experience in a fundraising role;
  • A relevant third level qualification; 
  • Excellent interpersonal, presentation and writing skills; and
  • Strong digital marketing and event management skills.

For a more detailed job description, see https://www.asthma.ie/news/vacancy-national-community-fundraising-manager

Application process:

To apply, please send your CV and a cover letter to hr@asthma.ie before 5pm on Thursday 7th September.    

The Asthma Society of Ireland is an equal opportunities employer. 

All applications will be treated in the strictest confidence.

Donor Care Co-ordinator - ActionAid

Donor Care Co-ordinator - ActionAid

DONOR CARE CO-ORDINATOR

Reports to: Head of Individual Giving

Works with:
Donor Care Executive
Support Services Co-ordinator
Communications, Campaigns & Digital Co-ordinator
Action Aid International and other AA teams internationally

External suppliers: e.g. database, software and payment service providers. IT, HR and Finance providers

Purpose:
We are seeking an experienced and committed fundraiser to fulfil a core role in ActionAid Ireland’s individual giving team. Individual giving accounts for over 70% of ActionAid Ireland’s c. €2m income. ActionAid was an early leader in developing regular giving; as a result some supporters have been supporting ActionAid for 30+ years. This appointment comes at a vital time for ActionAid Ireland, following a new strategy which places individual giving at the centre of our fundraising efforts.  We are in a transitional phase in which we will update our fundraising propositions and align our support systems to place more emphasis on mobilising funds through digital and face-to-face channels.

Role Overview:

  • Co-ordinate ActionAid’s database of supporters and process income.
  • Manage donor journeys and other donor engagement.
  • Provide timely and accurate finance and fundraising reports.
  • Maintain data accuracy and quality of the database.
  • Highlight donor trends and fundraising learnings.

Role Responsibilities:

 

  • Run The Raiser’s Edge CRM, co-ordinate access to and training of other users
  • Develop and implement the structure of donor journeys. Grow the lifetime value of donors through building loyalty.
  • Data management
  • Data analysis
  • Data segmentation & selection, queries,  importing & exporting
  • Reporting,  including attrition and other KPIs
  • Work closely with Head of Individual Giving to service the needs of donor acquisition, development and retention campaigns.
  • Work with Head of Individual Giving to identify and track prospects for major gifts.
  • Providing data insights to enable the fundraising team to use the support base effectively and identify areas for growth and efficiencies.
  • Contribute to the planning, budgeting, monitoring and evaluation of the individual giving programme.
  • Be proactive in identifying and helping to bridge any gaps that arise in covering tasks across the fundraising team.

Supervise the role of Donor Care Executive and, where necessary, provide cover for their essential tasks, such as:

  • Processing of once-off payments and post
  • Processing online donations & sign-ups
  • Fulfilment of acknowledgements and welcome packs
  • Direct debit & credit card runs
  • Following up missed & cancelled payments
  • Responding to general info requests
  • Data cleaning and updates of supporter records

Educational Qualifications:

Degree such as in Business or International Development would be an advantage, as would qualifications/training in fundraising, marketing, customer relationship management or other relevant fields.

Experience, skills and attitude:

  • Demonstrable administrative/executive experience in a fundraising or equivalent customer-service environment for at least three years.
  • Proven ability to co-ordinate work of support staff and agencies.
  • Ability to operate with a commercial perspective, appreciating the importance of using data and insight to support business.
  • Sound communications skills and the ability to interact with supporters and fellow staff in a friendly and personable manner.
  • Willingness to learn new skills and to take on new projects.
  • An innovative and creative person, willing to contribute new ideas to the organisation’s work.
  • Excellent attention to detail.
  • Experience of working as part of a team and the ability to work collaboratively with a variety of stakeholders.
  • Strong empathy with and empathy for the vision and objectives of ActionAid

Essential Experience

  • Significant DBA/CRM experience plus a strong understanding of common Windows desktop applications, in particular advanced Excel skills.
  • Good track record of experience in an analytical role, interrogating supporter /customer data in a CRM or other database system (The Raiser’s Edge experience would be an advantage).
  • These technical skills need to be complimented by equally strong communications skills to ensure any data insights are understood by individuals across the organisation.
  • Marketing and/or business development knowledge/ experience would be an advantage as the individual will act as the internal expert on data segmentation and analysis to leverage supporter data for business development and marketing purposes.

Salary range: Depending on experience, €35,000 to €38,000, plus pension contribution and 25 days leave p.a.

Application: CV and cover letter to bruce.clark@actionaid.org  

Closing date: 9.00 am, Monday 28th August 2017.

Interviews: First round interviews are planned for week-commencing 3rd September 2017, but there may be scope for some flexibility.

Chief Executive Officer - Galway Simon Community

Chief Executive Officer - Galway Simon Community

Job Title:
Chief Executive Officer

Reports to:
The Board of Directors

Job Location:
18 Tuam Road Centre, Tuam Rd., Galway

Contract Details:
7 year fixed term contract

Job Purpose:
Subject to the lawful directions of the Board of Directors of the organisation, the Chief Executive shall:

• Oversee the effective delivery of both the client services and the business functions of the organisation.
• Ensure that the organisation is operating to recognised best practice standards, strengthening the delivery of existing services and developing new income streams.
• Advise the Board of Directors on any matter relating to or affecting the stated policy, objectives, strategy and key outcomes and outputs of the organisation.

Main Duties & Responsibilities:
• Develop, implement and review Galway Simon Community’s strategies and policies, which communicate a clear shared mission, vision and values for the organisation.
• Lead efforts in Galway Simon Community to ensure that services meet or exceed the needs and expectations of clients and other stakeholders. · Identify and develop new services in accordance with Galway Simon Community’s vision, mission and values.
• Ensure that Galway Simon Community campaigns and advocates effectively on homelessness and related issues that affect people who are homeless or at risk of becoming homeless.
• Represent Galway Simon Community at all appropriate fora both local and national.
• Ensure an appropriate and effective fundraising strategy is developed and implemented to maximise current and new methods of fundraising.
• Ensure that fundraising targets are met each year, generating sufficient income from various sources to enable Galway Simon Community to meet its aim and objectives.
• Ensure that Galway Simon Community’s financial resources are planned and managed as efficiently and prudently as possible in achieving the organisation’s aims and objectives.
• Ensure that the financial affairs of the organisation are managed in accordance with best practice and through application of applicable accounting standards including SORP.
• Ensure that Galway Simon Community fulfils its responsibility to staff and is seen as an employer of choice within the marketplace.
• Identify and utilise a combination of strategies to ensure the staffing needs of the organisation are met at all times.
• Ensure effective communication and positive relationships with all Galway Simon Community stakeholders (internal and external) in accordance with the values of the organisation.
• Ensure that Galway Simon Community fulfils its responsibilities for the safety health and welfare of clients, staff, volunteers and visitors.
• Work with the Chairperson of the Board of Directors in ensuring the effective and efficient governance of Galway Simon Community.
• Ensure that Galway Simon Community complies with company and charity legislation.
• Participate on the Board of Directors of the Simon Communities of Ireland and any other such mechanism and function as may be identified and developed.
• Build, motivate and maintain a healthy, open and innovative team spirit throughout the organisation.
• Carry out other duties as required which are consistent with the job.

Person Specification:
Experience, knowledge and skills Ideally the candidate will have the following:

• A post-graduate level qualification in social/health services policy or management.
• Experience in leading the strategic development of health or social service organisation(s), delivering multiple services.
• Experience managing and motivating large organisations made up of both voluntary and employed staff.
• Proven ability to develop high performance teams/organisations in which there is a high level of accountability and empowerment supported by a culture of transparency and trust.
• Experience of working with statutory or regulatory bodies with the ability to influence the shaping of government policy.
• Experience in managing fundraising activity from direct funders, statutory sources and corporate sponsorship.
• Strong negotiation skills with a proven ability to influence key stakeholders. · Experienced in managing finances.
• Familiarity with quality based and outcome oriented service standards. · Experience of public speaking and display an ease in dealings with the media.
• Experience of effective reporting to a Board of Directors.
• Proven experience of managing organisation(s) of comparable size and budget to that of Galway Simon Community.
• Proven ability to show leadership in collaboration with other related external agencies.
• Knowledge and empathy with the issues around homelessness.

Personal Qualities:
Ideally the candidate will possess the following qualities:

• Share the values and ethos of Galway Simon Community.
• Excellent leadership skills with a proven ability to successfully lead and empower teams.
• Excellent interpersonal skills complemented by strong communication and management abilities.
• Ability to command the confidence and respect of the senior management team and other stakeholders.
• Capable of creating and communicating strong vision and forming common purpose, while mobilising the energies of a diverse and complex organisation.
• Proven adaptability to respond appropriately to changing external conditions.
• Pragmatism and the ability to relate effectively at all levels.
• Creative and innovative approach to problem solving.

Charity Background:

Galway Simon Community provides supported accommodation and social care to individuals and families who are homeless or at risk of homelessness. Established in 1979, the community has grown rapidly in recent years. The staff team comprises of 37 full time staff, 25 part time staff, 21 Community Employment participants and approximately 30 people on the relief panel who, together with volunteers, provide an increasingly responsive and coordinated range of services.

The range of services offered includes shared supported accommodation with 24/7 cover/peripatetic support, an outreach service, a drop in Resource Centre in Ballinasloe and a resettlement service. Galway Simon Community also has a multi-disciplinary team comprising of substance misuse counsellors, a registered general nurse, a community mental health nurse and an occupational therapist that works across all homeless services in Galway city.

Galway Simon Community provides general managerial support to North West Simon Community under a memorandum of understanding. This is led by the CEO of Galway Simon Community.

Galway Simon Community believes in and actively supports service user participation in the evaluation, planning and delivery of services.

Application Details:
Interested applicants should send their CV in confidence by email to michelle.flannery@galwaysimon.ie or by post to HR Manager, Galway Simon Community, Unit 18 Tuam Road Centre, Tuam Rd, Galway by 5pm Monday 4th September 2017.

If you have any questions in relation to this position please contact Michelle Flannery email: michelle.flannery@galwaysimon.ie or telephone: 091 381828.

All job offers will be subject to satisfactory pre-employment medical checks and Garda vetting.

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.